Diesel Head and Parts Incorporated
|
Specializing in New &
Remanufactured Engine Components
|
Volume 1 - Issue 1 - September 1994
|
Welcome to Our First Issue
Diesel Head and Parts, Inc., welcomes you to our first issue of Diesel Headlines.
This newsletter is provided to you as a source of information about our products and our
company.
Since we started in 1974, we have striven to stay ahead of the competition in our
quality, service and customer satisfaction. This newsletter is another way of
communicating our dedication in providing quality services and products to our valued
customers.
In this issue you will find...
Leading the Way
Diesel Head and Parts, Inc., has become a leader in the cylinder head business by
offering quality services and products. We will continue our 20 year tradition of
excellence by staying on the cutting edge of technology, and by, as always, putting our
customers first.
Back to Top
DHP Facts
- DHP is leader in new and remanufactured engine components.
- We are a family owned and operated business. Our dedication starts with the
president of the company and continues through the support staff.
Respected as a leader in the industry, our employees' pride is backed by superior
training to supply quality products with attention to OEM specifications.
Back to Top
Technical Tips
Timely information to keep you up and running efficiently
Worn Rocker Boxes Can Cost You Money
Do you know how much worn rocker boxes may cost in lost fuel mileage?
Today's engines are averaging between 6.4 and 6.8 miles per gallon.
Worn rocker boxes can rob an engine of performance and can cause up to a 10 percent
decrease in fuel mileage.
If your is only producing six or less miles to the gallon of furl, maybe it is time to
change rocker boxes.
Adding 10 percent to your fuel mileage by replacing a worn rocker may reduce the cost
of operating up to $9.01 per day.
A truck running an average of 21 days per month will save $2,270.52. Fuel savings
are achieved from optimum valve performance.
Geometry
Geometry is one of the main causes of premature valve failure.
The geometry of the main causes of premature valve failure. The geometry of the valve
and rocker is a difficult measurement to calculate, however, it is important. When the
geometry is incorrect, it causes uneven wear of the valve stem and guide, which results in
engine failure. As the guide wears, the clearances increase which will cause excess oil
consumption. More serious and costly damage is caused when improper geometry causes the
valve to close off center of the seat, resulting in valve stem fatigue at the head and
deeper groove areas of the valve. This leads to the valve breaking at either place.
Although geometry is difficult to measure, there are indicators to watch for and
precautions you take to minimize your problems. Properly installed heights must always be
adhered to. If after installing a new guide you must replace a seat to properly match the
valve, pay close attention to how the rocker is making contact to the valve tip. It is
possible that the center line of the valve and guide operation has changed and is causing
a misalignment of the rocker and valve tip. The least amount of work performed that can
cause geometry change, the better.
Back to Top
Spotlight on…
Attention to Detail Makes This Employee Special
As with all DHP Employees, individual customer service is the most important part of
the daily work day. Bob Howard, DHP’s Assistant Shop Manager has been working towards
100% customer satisfaction for the last 15 years.
While Bob usually runs the surface mill, he also performs quality control checks on
every part DHP re-manufactures.
"Since I have a lot of experience in this shop, I can spot a mistake before it
gets too far down the production line. We have to keep the production up while making sure
the customer gets a quality product. If something is not right to me, I mark it with a red
tag. Th guys in the shop then know they’d better go back and double check their work
before that part leaves DHP. We have to make sure the job is done right so the customer is
satisfied and will come back."
Bob doesn't’t just spend all of his time at DHP. He has a five year old daughter,
Kayla, that keeps him busy. He is also a "sports nut." He likes to play tennis
and basketball, "all of those sports that help to keep me in shape. I’m
fortunate to be healthy and want to make sure I live a long life."
Bob joined the Army at 18, where he became a drill sergeant. It taught him to be
dependable and responsible on the job. It also taught him that "everyone has to pull
his own weight."
"My dad taught me that if you are going to do a job, do it right or don’t do
it at all. That’s the way I feel about it from the smallest job to the biggest job, I
tackle it with the same enthusiasm. My personal guarantee of quality is on every
remanufactured product."
Back to Top
Welcome to…
Quality People, Quality Products
DHP welcomes its newest customer, Hoosier Parts Warehouse of Seymour, Indiana.
Hoosier Parts Warehouse is a multi-million dollar parts distributor. This includes
automotive, industrial, heavy duty trucks, farm tractors and small engines. Their business
also includes a machine shop service.
They made the big switch to quality DHP heads because they were "tired of selling
brand X. They are now selling a head they’d be proud to sell store wide," said
Jim Ballard, sales rep for DHP.
DHP welcomes Charlie and Phil Rebber and everyone at Hoosier Parts Warehouse to the DHP
family.
Back to Top
DHP: A Commitment to Quality
Our Pledge to You
Since starting our business in 1974, Diesel Head and Parts Incorporated has become a
leader in the cylinder head business by offering unparalleled quality at affordable
prices. All of our employees take great pride in producing quality products for the
trucking, construction, and logging industries. Diesel head & Parts’ growth
during the last 20 years has been due to the support and friendship of our valued
customers. This commitment has provided a steady growth in new and remanufactured
components. Diesel Head & Parts challenges for the future are the same as in 1974, to
offer more products at affordable prices with unsurpassed quality.
Back to Top
Did You Know?
DHP’s furnace burns away years of dirt and grease. This process is environmentally
friendly because it eliminates the use of toxic chemicals.
Back to Top
Deep Thoughts
If ignorance is bliss, why aren't’t there more happy people?
Yesterday is experience; tomorrow is hope; today is getting from one to the other.
Back to Top
We Welcome Suggestions from You!
Since the quality and services provided by DHP is based on our customer suggestions, we
want to hear from you!
Let us know if you have a timely tip for prolonging engine life, a story on that latest
promotion; anything you would like to see in this newsletter.
Back to Top
| 
